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1 Rookie
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43 Posts
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119053
February 15th, 2014 09:00
V515w - printer not printing
I would print a document it shows in the status as printing but the printer which turns on but does not print anything. Document remains in queue. A couple of times I have cleaned the printhead through maintenance and it prints whats in queue. Any help will be appreciated
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Broadwayjoe
4 Posts
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March 5th, 2014 19:00
This is a Lexmark/ Dell Printer problem and very easily solved.
1. Click Start
2.Click Control Panen
3. Click Device and Printers
4. Right on the 515w Dell/ Lexmark Printer
5. Choose Preferences
6. Choose Advanced Tab -then select options
7. Select " Never Show" and un select "Show Baloon tips"
8.Click OK TWICE!
9. Restart the computer
Enjoy solution
Bugbatter
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20.5K Posts
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February 16th, 2014 08:00
Are you running Windows 7 and IE 11? If so,remove what is in queque. Uninstall IE 11 and revert to IE 10. Reboot, and try to print.
See this discussion for details: http://en.community.dell.com/support-forums/peripherals/f/3528/t/19535378.aspx
naushi
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February 16th, 2014 15:00
Bugbatter
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20.5K Posts
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February 16th, 2014 16:00
That is the exact problem many people are having, including myself. Uninstalling IE 11 fixed it for us.
naushi
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February 18th, 2014 05:00
Bugbatter
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20.5K Posts
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February 18th, 2014 05:00
You're welcome. I'm glad I could help.:emotion-1:
dbecker99
1 Message
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March 21st, 2014 17:00
You da man BROADWAYJOE!
I had the exact same PRINT JOB STUCK IN QUEUE issue with a Dell Windows 7 desktop, a V313 printer and Google Chrome (not Internet Explorer). I reloaded drivers, uninstalled Norton Antivirus, reset spoolers, cleared files, rebooted a hundred times, and ran more diagnostics programs than I thought existed. I was about to re-install Win 7 but that seemed too drastic.
I followed your simple procedure above, and PRESTO! - no more problem.
I really have no idea why this worked, but it did and I am extremely grateful.
Thanks big time...
harryxprinter
1 Message
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February 16th, 2016 06:00
my dell printer doesn't work with my computer suddenly, but the printer seems all right, because I can make a copy etc.
PudgyOne
9 Legend
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30.3K Posts
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February 16th, 2016 08:00
harryxprinter,
Using Windows 7, 8, 8.1 or Windows 10? If yes, then...
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick