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September 16th, 2014 17:00

utility software p713w

I have had my printer for a good deal of time. After the latest system recovery, I don't have nor do I know how to get the software to allow scanning (jpeg or pdf). how/where can i retrieve/update what I need?

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30.3K Posts

September 17th, 2014 09:00

myart4u,

When you installed the printer, did you use the drivers from Dell's website, Drivers and Downloads?

Do you have Dell All-In-One Center, Dell Imaging Toolbox or Dell Printer Home installed on this computer?

Rick

5 Posts

September 18th, 2014 03:00

Finding my way around has been tough. I have found the needed driver download and all is now well.

Thanks to all.

5 Posts

September 17th, 2014 09:00

Found the tag inside where the ink cartridge is located.

Still don't have any idea how to get the application. The one I use allowed checking status, such as ink levels, as well as what format you wanted a scan to take. Can I retrieve a copy somewhere?

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