This post is more than 5 years old
21 Posts
0
239651
June 23rd, 2013 14:00
Unable to print from internet explorer 10
I have an XPS L502X with Windows 7. I upgraded to Internet Explorer 10 and now I cannot print from the websites nor view the page from print preview. My printer is a Dell AIO966. I would appreciate the help.
No Events found!
PudgyOne
9 Legend
•
30.3K Posts
1
June 23rd, 2013 16:00
Tom Blanco,
In addition to what DELL-Sandeep P stated, try reading these articles...
You cannot print or print preview Web pages in Internet Explorer on Windows Vista or on Windows 7
You cannot print or view the print preview of a webpage in Internet Explorer 9 (Might also work for IE10)
Some Web sites may not behave as expected in Internet Explorer
Rick
sandeep_par
3 Apprentice
•
1.5K Posts
0
June 23rd, 2013 15:00
Hi Tom Blanco,
Please let us know if you are able to print from other documents like word and excel. Also, when you try to print from internet do we receive any error message?
Kindly give a stand alone copy on the printer to confirm its functionality. You can manually remove the printer following the steps in the link below:
http://dell.to/15shdnW
And then install the printer driver/software from the link below:
64 bit
http://downloads.dell.com/printer/Web64966en.exe
32 bit
http://downloads.dell.com/printer/Web32966en.exe
Kindly perform the steps and let us know the results of the same.
Tom Blanco
21 Posts
0
June 24th, 2013 14:00
I ran IE 10 as an administrator like you suggested and it is working now (knock on wood). The question I have is will that pose a problem with security. I have a non-administrator account that I use always. I only use the administrator account if I am doing installs or maintenance.
Tom Blanco
21 Posts
0
June 24th, 2013 14:00
Thanks by the way.
PudgyOne
9 Legend
•
30.3K Posts
0
June 24th, 2013 15:00
Tom Blanco,
I never had a problem. Did you try running the fixit?
It talked about permissions, not sure how to give permission. I use Home edition and when I use professional, I'm a restricted user, at work. Never had an issue with this using any of the browsers, I mainly use Mozilla Firefox, using Windows 7 Home Edition.
Rick
sandeep_par
3 Apprentice
•
1.5K Posts
0
June 24th, 2013 23:00
Hi Tom Blanco ,
Its great to hear that issue with the system has been resolved to your satisfaction. Once again thanks RICK for your contribution.
If you have any further queries, please feel free to contact us.