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57071
January 30th, 2016 11:00
Setup V725w printer as wireless but always offline on windows 10
I download the setup utility for the printer and set it up as wireless and everything seemed great the printer showed up as connected to the network, but the status on the computer is "offline" and is always that. If I set the use printer to offline the status changes to "offline" - "printer offline" reset the flag and printer reverts to status "offline".
I have removed and reinstalled a number of times and have tried to update driver from the website but they fail to install and I am left with a powered up printer that won't print.
Any suggestions or know fixes would be appreciated
Art
P.S.
I would like to thank Rick for his response but have read the articles and have tried most of the suggestions in them. The printer is not in demo mode although was in a previously try. The printout of the network setup is correct and my network believes it is working correctly, I guess my concern is the problem is either with windows 10 or at least on the computer side understanding how to find the printer on the network.
PudgyOne
9 Legend
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30.3K Posts
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January 30th, 2016 12:00
Art,
Try reading these articles. I suspect that the printer may be in Demo mode.
Troubleshooting Setup for the Dell 525w and 725w AIO Inkjet Printers
Troubleshooting Network Problems on the Dell V525w and V725w AIO Inkjet Printers
Remember virus programs and firewalls will block communications.
Rick
fortart
2 Posts
0
January 31st, 2016 16:00
I have looked at this articles and the problem still exists that the printer is offline as far as the computer is concerned. Something else happen that I was not expecting and that was that the documents sitting in the print cue printed just fine if I did a restart of the computer.
Therefore my assumption is that the documents were transferred to the printer when the computer was offline.
Still can not find any function/place to change the availability of the printer from offline to online.
Art
PudgyOne
9 Legend
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30.3K Posts
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February 1st, 2016 15:00
Art,
Using Windows 7, 8, 8.1 and Windows 10, Internet Explorer 11 caused issues with printer communications for the Dell V Series printers. We found that turning off the balloon tips for the printer will help with printing multiple documents without restarting the computer.
Turn off the balloon tips for the printer.
(Right click) Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick
paulapalmer
6 Posts
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October 4th, 2019 05:00
Hi all Some basic tips you need get to know how to fix printer showing Offline Windows 10
By following some simple measures you can get the solution for the printer errors
Follow the following step
Method – 1
Check for Printer connect
Method – 2
check Printer Driver File- Manual & Automatic Update
Method – 3
re changing of Print spooler
Method – 4
try adding a second Printer
Method – 5
Reinstall Printer Driver
Method – 6
VPN setting when connected to printer
Since the procedure steps are too many this may not detailed stated.
Cross Check these steps with the images.
https://www.printerrepairnearme.com/troubleshooting/how-to-fix-printer-showing-offline-windows-10/