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February 6th, 2024 00:00
Replace unsupported Cartridge [32.05]
Hi All,
I keep getting the error "Replace unsupported Cartridge [32.05]" when trying to replace my DELL S5830 Series Laser Printer Cartridge. Suddenly my printer is telling me that I've got an unsupported cartridge. I've taken it out and put the old & several new one back in. Same message. Someone please help!
Do you have any ideas?
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awickett15785
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April 19th, 2024 18:27
Have had three S5830 and a S2830 get the same issue. Tried different toner cartridges, firmware updates, issue not fixed still.
Dave Potter
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April 24th, 2024 19:56
I've had 5 to 6 printers with this same message with no resolution. Most of my printers are B5460dn models.
Any help to resolve this would be greatly appreciated.
Thanks in advance.
(edited)
Peter Ex Dir
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0
August 14th, 2024 15:28
I have this problem too. Came suddenly, printer was working fine. Tried cleaning contacts and replacing cartridge with a brand new Dell cartridge. Printer is Dell B3460dn using Mac OS.
Ivyblades
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October 13th, 2024 16:23
Sadly, came across this this morning. We had a power outage and every single S5830dn has gone out. Sitting here with hopes of an update
Mark60
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August 26th, 2025 15:53
I just had a total of 7 Dell S5830 fail with this message in a week. I tried a new battery & firmware update nothing worked. I don't have an answer to why or how the printers lost their setting, but I do have the fix.
FIX: When turning the printer on and it will ask you to set the date & time. (Do not waste your time) just click the green check move on. Date & Time must be set within the Menu, setting, click security, and set date & time. After you finish, click home button and turn off the printer wait 5 seconds then turn back on.
fyi...At the error screen you must get back to MENU and go into SETTING (it will kick you back to the error message 10+ time but keep trying.