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November 9th, 2022 10:00

Printer works for gmail attachments but not for word or adobe

My printer worked fine yesterday, but today it works for gmail attachments but not for word or adobe

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278 Posts

February 16th, 2023 22:00

If your printer is working for some applications but not for others, it may be a compatibility issue between the printer and the software you are using. Here are some steps you can try to resolve the issue:

  1. Check your printer settings: Make sure your printer is selected as the default printer for your computer. Open the Settings app on your computer and navigate to Devices > Printers & Scanners. Select your printer and make sure it is set as the default printer.

  2. Restart your printer and computer: Try restarting both your printer and computer. This can sometimes help to reset any temporary issues that may be causing the problem.

  3. Check for software updates: Check for any updates for the software you are using, such as Microsoft Word or Adobe. If there are updates available, install them and see if that resolves the issue.

  4. Try printing to a different printer: If you have access to another printer, try printing your document to that printer to see if the issue is with your specific printer or the software you are using.

  5. Reinstall the printer drivers: Uninstall and then reinstall the printer drivers for your printer. You can download the latest drivers from the manufacturer's website.

If none of these steps resolve the issue, then you may need to contact the software vendor or the printer manufacturer for further assistance.

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