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M

1179

August 9th, 2018 17:00

paper jam error s2830dn

Hi, as the subject suggests i have a paper jam error in my printer. I have pulled out all trays, toner and drum and there is no paper anywhere. I have also tried switching it off then holding down left arrow and OK button and switching it back on while continuing to hold the buttons attempting to access the diagnostic screen but it loads like normal and takes me to error message. Can anyone help?

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17.7K Posts

August 10th, 2018 06:00

mjs5611,

Try the information below.

Unplug the power source from the back of the printer and leave unplugged for 30 min.

How to Troubleshoot Paper Jams on the S2830dn Dell Laser Printer

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