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744
July 28th, 2021 13:00
My laptop can't find my printer : Dell C1760NW Color Laser Printer
My laptop can't find my printer.
Customer Service chat won't help me. Customer Service Email won't help me. They say they don't support this printer.
When I push the wifi button the printer it says to press the WPS button the router. Can't find one on this router.
I would like to use the rest of the ink i have and then throw this thing out the window and never buy a Dell again.
Can someone help?
Laptop is not a dell.
Router is: eero
Printer:
Dell C1760NW Color Laser Printer
Service Tag:
|Express Service Code:
|Warranty:
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speedstep
9 Legend
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47K Posts
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July 29th, 2021 04:00
@ReallyHateThisStupidPrinter
Dell does support the printer.
Laptop is not a dell.
Router is: eero
They do not support your ISP or Wifi or network.
https://www.dell.com/support/home/en-us/product-support/product/dell-c1760nw/drivers
About this item
ReallyHateThisStupidPrinter
3 Posts
0
July 29th, 2021 07:00
Thank you. I had someone come and look at it for me. It had nothing to do with needing support for the laptop or router. The printer needed a firmware and driver update. Dell refused to tell me this. They would not offer any support for my printer.