Unsolved
This post is more than 5 years old
2 Posts
0
1947
May 26th, 2017 15:00
MAC Wirelessly Connected to DELL E525W
System Configuration: MAC running OS 10.12.5 (Sierra) Problem 1: I have to reboot my MAC in order for the printer to print. It seems as though the computer or printer is timing out after a while. I don't know what to do to troubleshoot. The same issue occurs on my HP tablet so it doesn't appear to be an issue with the MAC. Problem 2: I attempt to scan so I hit "Scan" on the printer but after a few moments I get an error saying "Access to scanner denied." I have no idea what I need to do to correct this. Thanks,
No Events found!
robert p
4 Operator
•
9.4K Posts
0
May 31st, 2017 04:00
Hi melkoncg,
Thanks for posting.
Here is some information you may find helpful: http://dell.to/2slOfXr
JustPrint
52 Posts
0
June 1st, 2017 00:00
As an FYI - here is "Configure Dell Wi-Fi Laser Printers" web-page
en.community.dell.com/.../20013274.
JustPrint
52 Posts
0
June 1st, 2017 00:00
melkoncg mentioned rebooting the PC and Mac just to print, but no mention of rebooting the printer. As a suggestion, try looking at your router settings. Some suggestions include resetting the router back to the factory default settings, update the router firmware to the latest version, and visit the manufacturer's support page.
melkoncg
2 Posts
0
June 1st, 2017 04:00
Unable to view the link in your most recent post.