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September 14th, 2017 16:00

How to reset the admin password for Dell 5350dn printer

I work for a school and we received a donated printer for use. However, it has a password set for the EWS so I cannot make any changes online because I don't know the password. Then when I try these directions posted by Dell (see below), I am unable to even get to the Config Menu as it asks me for a password. I am very frustrated and don't know how to get past this and reset the network information.

  • Turn the printer off.
  • Press and hold Select and Right while turning the printer on.
  • Release both buttons when "Performing Self-Test" appears.
  • The printer performs its power-on sequence, and then "Config Menu" appears.
  • Press Down to "Factory Defaults" and press Select.
  • Press Down to "Network Restore" or "Reset Base" and press Select.
  • "Reset Base" will restore all printer settings to factory defaults.
  • Power cycle the printer to return to "Ready" mode.

Community Manager

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56.9K Posts

September 18th, 2017 09:00

I found this =

How to Log Into the EWS using the Default Username and Password on All Dell Laser Printer Models

See if username admin / password blank allows you to enter EWS overwrite the other one.

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