Unsolved
This post is more than 5 years old
1 Message
0
1028
June 29th, 2017 10:00
How to access the top back roller. c1760nw
Apparently this printer won't print on paper designed for color laser heat transfers. Now the top back roller has this paper stuck to it. Unfortunately, there is no way to access this roller. There is NOTHING in the user manual about this nor any video on youtube to give an idea of what to do. Actually quite ridiculous as surely this has happened before. .
Anyone have any thoughts?
No Events found!
DELL-Jesse L
Moderator
•
17.7K Posts
0
June 30th, 2017 06:00
elknc,
Unfortunately, my database does not provide any information for accessing the back roller. This part replacement is a Field Replacement Part, This means that a Technician would be needed to replace the part.