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1566
November 5th, 2017 08:00
how do I update Firmware on C1660W
I keep getting Error code 009-654
I have replaced all toner cartridges with no effect
I have seen people recommending that I update the firmware, but I cant figure out how to do that.
I have downloaded the firmware file and it unzips to 6 numbered files, I think R229712 must be the one I need as I am running 32bit Win7. I just cant find any tab or control to make it update. Running setup from within file does nothing discernible.
Can anyone advise, thanks
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DELL-Alasdair R
4 Operator
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754 Posts
1
November 6th, 2017 05:00
Is this the file you have tried extracting/running?
www.dell.com/.../driversdetails
Once downloaded, right click and choose to extract to a location/folder. It should be named C1660w_FW_201510091042_05-09-00.
There should be 6 files:
C1660w_FW_201510091042_05-09-00.prn
Dell Printer Update Tool
dellfwup
dellfwup2k.dll
dellfwups3.dll
Net-SNMP
All you need to do is run the Dell Printer Update Tool file and follow the instructions.
If the firmware update doesn't resolve the issue you're probably going to need to replace the printer itself.
Thanks
dputtock
2 Posts
0
November 6th, 2017 09:00
That seems to have fixed the problem. Many Thanks