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1737
January 30th, 2019 10:00
H625cdw, black bar, 2nd side of two-sided scan
Hello,
Unit is 18 months old with only light use. Using the ADF in the two-sided scan mode, I get a black bar the length of the page vertically on the left side on only the second side of the scanned page.
Your insights are appreciated.
Jeff
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dualduct
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April 15th, 2019 00:00
Jeff,
I have the same problem. Did you ever find a resolution?
Steve
McChuckles
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March 18th, 2020 20:00
same issue here, any resolution?
oadolojan
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September 3rd, 2020 12:00
Same ADF Scanissue since last Dec. Landed here, still looking for a solution.
The scanner show the 3" solid black line in the print margin, on the face down side only.
Prints two-sided ok. Scanner glass and ADF were clean/cleaned.
This uses the same scanner head, positions change to small glass for ADF. Scans great on a flatbed. Firmware?
Jharris3150
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December 29th, 2021 23:00
Sad that there still hasn’t been a solution to this.