Unsolved
1 Rookie
•
2 Posts
0
655
December 13th, 2020 23:00
E525w printer prints light gray instead of black
The print/copy quality on my E525w printer is starting to be poor, the black color print looks more like light gray. The printer was working fine for two years. I replaced the black cartridge with a new one but that did not resolve the issue.
Did anyone encounter this problem? Appreciate any suggestions.
No Events found!
DELL-Cares
Moderator
•
27.2K Posts
0
December 14th, 2020 17:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
ymccoy
2 Posts
0
December 8th, 2021 09:00
The print/copy quality on my E525w printer is starting to be poor, the black color print looks more like light gray. The printer was working fine for two years. I replaced the black cartridge with a new one but that did not resolve the issue. Can you help me with this issue as i do not see an answer to the question to which you replied.
ymccoy
2 Posts
0
December 8th, 2021 09:00
I am having a similar problem. I do not see a response regarding your issue. Did you receive and answer privately?