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232
March 20th, 2022 14:00
E525w paper jam
I need to clear a paper jam that has accordian'd around an upper roller. It is not accessible via either the back panel or through lifting the lid of the scanner.
Is there a way to remove the back of the unit to access roller to clear the jam and possible clean the roller?
There DOES appear to be an assembly manual as pages from it have been seen on the forum here...
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DELL-Cares
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March 21st, 2022 08:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.