Dell V515w printer won't print second job

SisterTud,

Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.

Restart the computer, when prompted. Then see if your printer works.

Rick

Dear Rick,

Thanks for your suggestion, but I don't use Internet Explorer; I use Firefox.  However, I thought I'd try your suggestion anyway in case it would solve my problem.  I followed your instructions and found  Internet Explorer in my Start "All programs" list and opened it and it was labeled "Internet Explorer 11".  I went into my control panel and Internet Explorer is not listed. I called Dell and was told that there is nothing wrong with my computer and there is nothing wrong with my printer.  They said it is a software issue.  Since I use Firefox, do you have any other ideas? 

SisterTud

Sister Tud,

Go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.

Rick

Thank you very much for the suggestion to uninstall the update Internet Explorer 11.  Now my printer will do a second job without doing a restart!  It's still kind of slow, but at least I don't have to do a restart.  Thanks!

SisterTud,

Glad you got it working! Thanks for posting back.

Take care,

Rick

I can print one job.  The second job stays in the queue until I do a restart.  How do I get my printer to print more than one page at a time before having a restart?

Ra:

  I had that problem with only one print job printing too (unrelated to the current thread about a buzzing noise). For me it was due to a problem with Internet Explorer 11 and a Dell printer. I had to uninstall IE 11 and instead use IE 10. see this forum

DELL.COM>Community>Support Forums>Peripherals>Printers Forum>printer hangs after first job

I could not uninstall IE 11 from the uninstall programs

To forcefully removing IE11 on Windows 7 through command Prompt

1. Open command prompt as administrator.

2. Copy and paste below command and press enter.

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

ra7,

Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.

Restart the computer, when prompted. Then see if your printer works.

The other option is to turn off the balloon tips for the printer.

Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.

Rick

I attempted to uninstall Internet Explorer 11; but got an error message indicating that all files could not be deleted.  Repeated but got same result.  I rebooted and tried to print.  The situation is now worse, now the print will not communicate with the computer and NO documents will print now.

Your suggestion to uninstall Internet Explorer 11 did not help.  It seems to have made the situation worse.

Stan314,

Use system restore and go back before you tried to uninstall Internet Explorer 11.

The other option is to turn off the balloon tips for the printer.

Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.

Rick