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August 31st, 2017 02:00
Dell V313 will not recognize new black ink cartridges
Hi,
I have tried 3 new Dell black ink cartridges and the printer keeps reporting them empty. It is like it cant read the chip on the cartridges. Color works fine. What can I try to fix this issue?
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DELL-Jesse L
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August 31st, 2017 09:00
crazyazz,
Click the link below for information troubleshooting and resolving printer issues. Also, update your printers firmware. from the link below.
Troubleshooting Printhead Problems on the Dell AIO V313, V313w, V515w, V715w, P513w and P713W Printers
V313 AIO Printer Drivers, Downloads and Manuals