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16 Posts
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25447
September 21st, 2015 11:00
Dell V313 printer will not communicate with computer
When I try to print from my Acer Aspire Windows 7 to my dell v313, I get the mesage "communication not available -the printer cannot communicate with the computer". This has happened before, but when I rebooted the computer it would print. Now it won't. I replaced the USB cable and downloaded the latest V313 firm- and software. Ink cartridges are full. I am holding a lucky horse shoe and a 4 leaf clover; but nothing works. What can I try now? Thanks for any help,
Mike
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PudgyOne
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30.3K Posts
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September 22nd, 2015 15:00
Mike,
You can try turning off the printers balloon tips. If the printer is wireless, try channel 11 in your wireless router. You can also try Removing computers from printer scan list then restart the computer and see if it prints.
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick
VeniVidiDejaVu
16 Posts
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September 21st, 2015 12:00
When I save a .jpg file to an SD card and insert it in the printer port, a message comes up on the computer screen asking if I want to print it. When I hit "yes" and "print", the "Communication not available" message comes up again. Soi, strangely, the printer communicates with the computer, but the computer does not communicate with the printer. PErhaps they had a spat and the computer hasn't gotten over it yet. Seems strange.
VeniVidiDejaVu
16 Posts
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September 23rd, 2015 19:00
Rick - Thank yous so much! Got it working again.
Mike
PudgyOne
9 Legend
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30.3K Posts
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September 23rd, 2015 21:00
Mike,
Glad you got it working! Thanks for posting back.
Take care,
Rick