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R

4530

December 12th, 2017 09:00

Dell V310-510 series

Hello,

The printer was working fine but today it will not print and states 'Communication not available - the compuer cannot  communicate with the printer'.

The only change that has taken place between those two times is a computer update.  When I logged on yesterday I had to wait about an hour for the computer to update.  Now the printer does not work.

thank you for any help or advice,

regards,

dan

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17.7K Posts

December 12th, 2017 09:00

RODGERDP,

You may want to uninstall the printer and reboot the computer. Reinstall the drivers and software. Click the link below to choose your printer and then download the latest Driver to install. Users have been having to setup printers after the Windows updates, I've noticed. 

Support.dell

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