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January 3rd, 2018 12:00

Dell V305 Printer quit working with my Windows 10 Dell PC

My desktop PC was upgraded to Windows 10 about a year ago, and the Dell V305 printer kept working with no issues much to my happiness.  However, last week, it suddenly lost its communication with the PC.  If I try to print anything, I get the message Communication Not Available.  I've tried all of the troubleshooting methods that normally work including the steps in Dell Service Center who eventually told me to contact Support.  Do I need to remove and reinstall the Dell V305 printer driver?  I do not believe there is a driver for this printer with Windows 10.

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30.3K Posts

January 4th, 2018 10:00

ndleslie,

Try reinstalling the printer using the instructions below.

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).

Links to the drivers can be found at…

Dell V305 & V305w All-In-One Printer owners thread (W7)

Remember virus programs and firewalls will block communications.

Rick

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