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October 10th, 2022 20:00
Dell H825cdw Stuck on Dell Logo

Dell H825cdw Cloud MFP Laser Printer
When the device is powered on, it remains stuck on a Dell Logo with a Loading Bar underneath cycling but never ending. At this point, my goal is to factory reset this outright. Have had no luck although I have tried several other steps from within the forums regarding this. Please help!
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vishvajitd
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February 16th, 2023 22:00
If your Dell device is stuck on the logo screen and you've tried other steps without success, a factory reset may be a good option to consider. However, keep in mind that a factory reset will erase all data and settings on your device, so be sure to back up any important files before proceeding.
Here are the steps you can follow to perform a factory reset on your Dell device:
Power off your Dell device.
Power on your Dell device and repeatedly tap the F8 key until you see the "Advanced Boot Options" screen.
Use the arrow keys to select "Repair Your Computer" and press Enter.
Select your language and log in as an administrator, if prompted.
On the "System Recovery Options" screen, select "Dell Backup and Recovery" or "Dell Factory Image Restore" depending on your model and click Next.
Follow the on-screen instructions to complete the factory reset process.
Note that the exact steps may vary depending on your specific Dell model and operating system version. If you encounter any issues or error messages during the process, it's recommended to refer to the Dell support website or contact their technical support for further assistance.