Dell E525W Printer Jam/Grinding

I had the same problem and just fixed it. Alot of people have the same problem, originating from the right side of the printer, where the toner cartridges are. They fix the problem by replacing the cartridges. Replacing all the cartridges is an expensive option so here is an easy way to diagnose which one is bad.

1 When the printer is making the grinding noise, open the right side panel exposing the cartridges.

2 Touch the outer cartridge and fell which one has vibrations. This is from the gears jamming.

3. Remove the bad cartridge. This turns off the drive and the noise will stop.

4 Replace this cartridge with a new one. Make sure the white gear in the printer that the cartridge will connect with, moves in both directions. You should fell a slight resistance from the drive motor in one direction.

5. Close the side panel, and try to print again. There should no longer be any noise.

• Turn the printer off and unplug the printer from the AC outlet.
  Open the printer and check the paper path for a paper jam or misfeed.
• SLN289847_en_US__1icon CAUTION: Internal printer components can be extremely hot! Handle with CAUTION.
  When the paper appears as crumpled or waded up, carefully remove all the jammed paper.
  When the paper appears to be angled incorrectly, it may be misfeeding through the printer, remove the sheet of paper.
• Remove the paper stock and reinsert the paper, make sure the paper guides are adjusted correctly.
• Close the printer covers.
  Plug the printer into the AC outlet.
  Turn the printer back on.

Regards,
John