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October 16th, 2021 18:00

Dell E310dw XPS Software is Bad / Missing

I have a Dell E310dw XPS monochrome printer. Wanting to know the status of my toner level, I searched my Start Menu for an applicable application. All I could find was Dell Document Hub, and it said that A) There is no printer installed, and B) There is no default printer. Huh? I opened up the Devices and Printers applet of the Windows 10 Control Panel, and the printer is right there...and that it is not the default printer.

This is absolutely ridiculous. Dell stopped supporting this printer in 2018, before I purchased it. Does anyone have any idea how I can remedy this situation? It is an excellent printer, but I'd kinda like to know when I need to buy more toner, and I don't know how to tell Windows that the only printer is indeed (Duh!) the default printer.

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27.2K Posts

October 17th, 2021 12:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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