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February 26th, 2021 02:00

Dell C2665dnf Printer Faded Black Text

Hi all,

I've had the Dell C2665dnf printer for a few years now and have no problems with it all, up until now.

All of a sudden I'm finding that black text is becoming significantly faded compared to just a week ago.

I've tried all the suggestion in the troubleshooting guide in the Dell Instruction manual but it's made no difference.  These include:- 

  • Trying my spare Dell toner cartridge
  • Clicking the Non-Dell Toner option and back again.
  • Ensuring the Toner Save option is turned off.
  • Ensuring the print media surface is even.
  • Cleaning the inside of the printer using the supplied cleaning rod.
  • Removing the cartridges and ensuring the inside of the printer is clean.

I've tried other suggestions I've found on the internet including changing the altitude setting which worked for one person but didn't work for me.

The only thing I haven't tried is to replace the drum but the printer's status screen show the condition of the drum is "good" and I don't want to pay a lot of money to replace something if it doesn't fix the issue.

As a last resort I even phoned Dell support but that proved as good as useless.

With lockdown I don't think there's anywhere I can take the printer to have it looked at properly.  Does anybody else have any suggestions?  

All the best,

 

 

Steve.

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