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September 25th, 2017 09:00

Dell B2360DN "Load Manual Feeder with Envelope 10 Envelope" Prompt

Hi all,

I'm fighting a problem, and i'm hoping you can help.

When printing envelopes to the manual feeder, I have to get up every time to hit the 'OK' button on the printer, even though the envelopes are already in the manual feeder. This prompt happens every time.

I also found that instead of hitting the 'OK' button, I can pull the stack of envelopes out of the printer and stick them right back back in, then it'll start printing.

Why isn't my printer just printing the envelopes straight away?

I've tried a million different settings, drivers, etc...no luck.

Thanks.

2 Posts

February 1st, 2018 13:00

in my situation, i kept having to feed the mp with the envelopes even though the envelopes were there.

what i did is i went to microsoft word -> envelopes -> options -> printing options -> 

feed from:

change it to

Multi-Purpose Feeder. 

 

it began printing envelopes correctly instead of me having to feed the printer manually.

hope this helps

 
 
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