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3 Posts
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53555
November 6th, 2014 08:00
DELL B1165nfw AIRPRINT & APPLE IOS 8.1
Since updating my Apple devices to ios 8.1 from ios 7, I am no longer able to AirPrint from those devices. Prior to this update, my printer worked beautifully. Who should fix this problem -- Apple or Dell? Could a firmware update from Dell solve the problem? When I've contacted Dell Printer Support, they seem only vaguely aware of the problem -- Seems to me that the obvious culprit is Apple's ios 8. I feel like I'm between the proverbial "rock and hard place." Advice welcome.
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vb68
3 Posts
1
February 4th, 2015 06:00
Dell has a firmware fix for this. I've implemented it and it works with my IOS 8 devices. If you have trouble implementing this zipfile fix, you can get help from Technical Support.
See:
www.dell.com/.../drivers
bigpapa94
2 Posts
1
February 6th, 2015 12:00
Just got off the phone with Dell just like you said everything working with printer
GeordieTom
1 Message
0
November 7th, 2014 06:00
Same problem here, I tried a firmware upgrade but latest version available is Feb 2014, obviously doesn't work.
Sucks
iDroid
1 Message
0
November 19th, 2014 14:00
I have the same exact problem. After being on the phone with Apple for over an hour the apple rep called sell while I was on the phone. My dell printer (which I found out is actually made by Samsung) is not compatible with iOS 8. He said they are working on a firmware update for the printer. No ETA. sell is still advertising these printers being compatible with iOS. Obviously they are not. So I'm SOL atm
bigpapa94
2 Posts
0
December 3rd, 2014 22:00
took all my Apple devices to the Apple store, they said that it was a Dell problem, i just brought this printer and cannot use airprint. Dell we need a solutions ASAP.
iris97
1 Message
0
February 3rd, 2015 06:00