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April 23rd, 2018 01:00

Dell All In One A940 Scanning problem

 

Dear Sir/Madam,
I'm using Dell All In One A940 for scanning documents.
Suddenly, when I scan, the scanned documents will appear as below screenshot.
please someone help me!


scanned .doc.PNG

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30.3K Posts

April 23rd, 2018 11:00

dameelataa,

 

What happens when you try to copy a document under the glass? Does it print properly or do you have the same results?

 

 

Rick

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