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July 23rd, 2017 10:00
dell 968w latest driver not listed under drivers
I have downloaded the latest dell 968w driver, but when I go into computer, then to dell, and then to drivers for dell 968w, the driver I downloaded is not listed. The driver is, R241344.exe. I suspect that the driver running the printer is not the latest driver.
When I go to update the driver, it says that the latest update is already installed, but this update is not listed under dell.
When I browse on my computer for the update, an go into my downloads where the update is currently stored, all of my downloads will not list.
Any ideas?
Thanks
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PudgyOne
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30.3K Posts
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July 24th, 2017 09:00
eW678675309,
Try this procedure and see if the printer installs.
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).
Links to the drivers can be found at…
Dell 968 & 968w All-In-One Printer owners thread (W7)
Remember virus programs and firewalls will block communications
R241344 32-bit drivers
R241825 64-bit drivers (Most of Windows 10 systems are 64-bit)
Rick
eW678675309
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July 30th, 2017 16:00
Hello,
Just to clarify, if my operating system is windows 7 32-bit, I should download R241344, and run it the the vista compatibility mode?
Thanks
PudgyOne
9 Legend
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30.3K Posts
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August 1st, 2017 11:00
eW678675309,
That is correct, then run in the Vista Service Pack 2 compatibility mode.
Rick