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September 28th, 2017 09:00
Dell 948 All-in-One printer not communicating with computer (Windows 10)
Several days ago I was able to print something off of my computer. Today I am not. Was there a possible Microsoft update that affected this communication? If so, what can I do about fixing my problem? I also cannot scan anything to my computer either. Do I need to get a new printer because of this?
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DELL-Chris M
Community Manager
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September 28th, 2017 15:00
* Disconnect the 948 from the computer. Do not reconnect the 948 until AFTER the driver is installed and you have restarted the computer
* Uninstall the 948 driver
* Restart the computer when done
* Download the Windows 7 driver
* Read this on installing that Windows 7 driver into Windows 10
* Click Installing Drivers for Inkjet Printers
* Scroll down to #11
K Siman
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November 13th, 2019 16:00
Thanks!!! My printer is back to work!!!