Unsolved
1 Rookie
•
2 Posts
0
367
January 4th, 2022 00:00
Dell 5130cdn has 3 repeating horizontal lines , please help.
All my prints from my dell 5130cdn has these 3 repeating lines on every page. It loos like a cyan , magenta and black horizontal line. What's causing this ? I have cleaned using the cleaning wand. The transfer belt has the same lines on it. I clean them off and they still show up on the print outs. What's causing this ? And what do i need to replace.
No Events found!
vishvajitd
2 Intern
•
278 Posts
0
March 3rd, 2023 22:00
If you have already cleaned the printer with the cleaning wand and the lines are still appearing on every page, it is likely that there is a problem with the imaging drum or the toner cartridges.
Here are some steps you can try to troubleshoot the issue:
Check the toner cartridges: Remove each of the toner cartridges and check them for any damage or leakage. If you see any signs of damage or leakage, replace the cartridge.
Check the imaging drum: Remove the imaging drum and check it for any damage or scratches. If you see any damage or scratches, replace the drum.
Check the fuser unit: Check the fuser unit for any signs of damage or wear. If you see any damage or wear, replace the fuser unit.
Perform a calibration: Try performing a calibration on the printer to see if this resolves the issue. Consult the printer's manual for instructions on how to perform a calibration.
If none of these steps resolve the issue, it is possible that there is a problem with the printer's hardware. In this case, consider taking the printer to a professional technician for repair.