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August 20th, 2017 04:00
Dell 1320c firmware upgrade failure
I tried to upgrade my 1320c printer to the latest firmware by using the exe file on my PC. It got stuck and I had no choice but stop the upgrade.
My printer is now useless. I can still get into it thru the web interface and it shows:
| 016-370:Contact customer support if this failure is repeated |
I tried upgrading again but no luck. When I run the exe it also sees the printer and shows "not complete" in "Status".
Is there any way I can save this? Or the printer is going to landill?
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robert p
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August 21st, 2017 08:00
Hi terence8888,
Thanks for posting.
Here is some information you may find helpful. If not, it may be less expensive to contact tech support than buying a new printer. But on the other hand, this printer is at least 7 years old, might be time for a new one.
http://dell.to/2vWWlJ5