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56493
August 6th, 2013 06:00
dell 1235cn laser printer
Before buying a new set of toner cartridges, I would like to know if a smear/phantom printouts can be fixed without buying a new drum?
Many thanks
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DELL-Nikhil D1
4 Operator
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2.6K Posts
1
August 7th, 2013 08:00
Hi Maxconsolini,
If the issue is with the Drum, replacing the Ink Toner will not help.
Refer this link to resolve “Printing quality problems “: http://bit.ly/14soVhM
Please reply for any further help.
maxconsolini
3 Posts
0
August 7th, 2013 15:00
thanks, I'll check the document for a cleaning procedure
DELL-Nikhil D1
4 Operator
•
2.6K Posts
0
August 8th, 2013 10:00
Hi maxconsolini,
Sure, please try the steps and let us know how it goes.