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56493

August 6th, 2013 06:00

dell 1235cn laser printer

Before buying a new set of toner cartridges, I would like to know if a smear/phantom printouts can be fixed without buying a new drum?

Many thanks

4 Operator

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2.6K Posts

August 7th, 2013 08:00

Hi Maxconsolini,

If the issue is with the Drum, replacing the Ink Toner will not help.

Refer this link to resolve “Printing quality problems “: http://bit.ly/14soVhM

Please reply for any further help.

August 7th, 2013 15:00

thanks, I'll check the document for a cleaning procedure

4 Operator

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2.6K Posts

August 8th, 2013 10:00

Hi maxconsolini,

Sure, please try the steps and let us know how it goes.

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