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55119
March 18th, 2015 08:00
Dell 1135N error message... Internal error - Including Corrupted Data
Can anyone help me with this error and explain how to fix it. The printer worked fine until two days ago.
Thank you.
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ziplou
3 Posts
3
March 22nd, 2015 16:00
I finally figured out what was wrong. I had changed to AVG Internet Security and when googling this issue one reference was to do with AVG. So for me all I have to do is disable the AVG Security while I want to print then turn it back on. I am going to call them tomorrow to see if they have a fix so I don't have to bother with turning it off. I may just go back to Norton as I didn't have that issue but I just bought this and put in on a couple weeks ago so will probably just turn off for this year.
DELL-Jesse L
Moderator
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17.7K Posts
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March 19th, 2015 07:00
Sammie44,
Uninstall the printer drivers and the software from the system. Restart the system and reinstall the drivers and software to see if that will resolve the issue.
ziplou
3 Posts
0
March 22nd, 2015 11:00
I have uninstalled drivers etc. and reinstalled with no results?
raymao268
2 Posts
0
March 22nd, 2015 15:00
I had the exactly the same printer and same problem on one of my PCs. The printer is working fine for all other PCs (Windows 7 and MAC iOS) except this one which is running windows 8 64-bit .
Error details:
INTERNAL ERROR - Including Corrupted Data
POSITION: 0x30d4 (12500)
SYSTEM: h6fw_5.35/xl_image
LINE: 154
VERSION: SPL 5.35 06-03-2009
It will be greatly appreciated if some one can help to fix it.
raymao268
2 Posts
0
March 22nd, 2015 17:00
Thanks, it worked.
Willieswoodshop
1 Message
0
April 10th, 2019 09:00