Unsolved
1 Message
0
878
July 23rd, 2020 15:00
Can't install AIO 810 driver on Windows 7
Hi, my laptop used this printer before, it worked fine. Then I started to use another brand printer, and put this one aside. Now I need to install this driver to be able to reuse DELL AIO 810 again.
My system is 64bIt, Windows 7. I tried to download R146120.exe and R153705.exe, downloading was succeed, but then installation failed. I followed the steps and kept clicking NEXT, finally the box just disappeared, only Desktop is displaying on the monitor.
Have tried other solutions:
- firewall was turned off;
- the other brand's printer driver was removed, but the results' still the same.
I don't know why, this is so strange to me. Hope somebody would help me out. Thanks!
No Events found!
PudgyOne
9 Legend
•
30.3K Posts
0
August 20th, 2020 13:00
PoorSara,
If I am correct, this is an older printer and was made before Vista. Usually using the Vista drivers, if available may work. I have also use the XP 64-bit drivers on some models.
Download the XP 64-bit drivers for the Dell 810 printer and follow the about procedure and install the drivers in the XP SP3 compatibility mode.
Run delete print jobs, restart the computer, disconnect the printer, run the patch(printer cleanup utility), restart your computer. Make sure the printer was removed, install the XP 64-bit drivers in the XP SP3 compatibility mode. You should get prompted to connect the printer.
Rick