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1208
September 22nd, 2017 02:00
C3760dn Duplex causing paper jams 050-011
My Dell c3760dn has started jamming every time I use the duplex printing. It jams as it takes the paper back into print the other side. I have dismantled what i can and cleaned/ checked for anything obstructing the path. Also ran the CE mode tests which seemed to be ok.
I get the error 050-011 when the jam occurs. Otherwise the printer works absolutely fine.
Any advice would be appreciated as dell technical support line don't want to help!!
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robert p
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9.4K Posts
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September 22nd, 2017 13:00
Hi clarendonj34,
Thanks for posting.
Here is some information you may find helpful: http://dell.to/2xu9sn8
clarendonj34
7 Posts
0
October 15th, 2017 02:00
I have tried all those steps shown but all checks out ok and it still jams up!