Unsolved
2 Posts
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432
March 22nd, 2020 11:00
C2665DNF - unable to scan, print or use the printer after upgrading firmware
Hi, I recently upgraded the firmware on my C2665DNF printer, that was working fine before I did this. I installed firmware: Version 201807040649, A08. I did the install the first time using network, then tried it via USB, to trouble shoot the issues I am now having.
After the firmware was updated, when I try to print, the printer just says no paper installed, even though there is. I switch it to print form MPF, after I put pager in the tray, and prompts me to install paper. I then tried to do a copy operation, same issue.
I figured the printer is getting old, so I will most likely replace, but needed to scan some documents, and found that I am not able to scan anything, always getting a network error when I try to. Installed a USB drive, one I have used to scan documents to before with no issues, and now it is telling me that the USB drive is unsupported. I verified that it has free space and formatted correctly, same error. I did try another USB drive, same issue.
dragonseattle
2 Posts
0
March 22nd, 2020 11:00
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