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December 23rd, 2017 12:00

C2660dn Blinking Amber Light

This printer is less then a year old and lightly used. When I turn it on all it does is show a blinking Amber light. The panel does not come on at all. I can find nothing online or in the manual to suggest what the issue is or how to fix. If anyone can advise a solution I would be appreciative. 

Community Manager

 • 

56.9K Posts

December 25th, 2017 06:00

The blinking amber light means that an "unrecoverable print error" has happened. Have you been able to "reset" ? Or is the Information button not available?

* Press the Information button

* Press the "Tools" tab on the screen

* Press "Admin Settings"

* Press "Maintenance"

* Scroll down and press "Reset Defaults"

2 Posts

December 25th, 2017 07:00

I'm not able to bring up any menu's or get the LCD panel to activate. Is there any other way to reset?

Community Manager

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56.9K Posts

December 26th, 2017 09:00

I could not find any other way in the documentation.

1 Message

August 27th, 2020 07:00

I assume this never got resolved?  I have the same issue with this printer and can't get it to clear.  I was trying to see if there was a card/board i could clear or reset inside but can't find any documentation on it.  There doesn't appear to be any battery or reset jumpers that i could find. 

 

Any ideas?

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