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March 26th, 2018 11:00

C1760nw problem printing labels

When trying to print labels from my C1760nw the toner is NOT sticking to the label sheet.  The sheet comes out of the printer with everything smeared.  Note: when printing on plain paper everything is fine.

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March 27th, 2018 06:00

TheKug,

Below are the label guidelines for using with the printer.

Labels

When selecting labels:

  • Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205 °C (401 °F) and pressure of 25 pounds per square inch (psi).
  • Use labels that can be without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
  • Do not use label sheets with a slick backing material.

When printing on labels:

  • Set the paper type to Label from the printer driver.
  • Do not load labels together with paper in the same tray.
  • Do not print within 1 mm (0.04 inches) of the die-cut.
  • Do not print within 1 mm (0.04 inches) of the edge of the label, of the perforations, or between die-cuts of the label.
  • Do not print a label through the printer more than once.
  • Portrait orientation is preferred, especially when printing bar codes.
  • Do not use labels that have exposed adhesive.
  • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam.

MSI/PSI Capacity & Print Media Dimensions

 

MSI/PSI Capacity & Print Media Dimensions
Items Multiple Sheet Insertor (MSI) Priority Sheet Inserter (PSI)
Capacity
  • 150 sheets of standard paper
  • 16.2 mm (0.64 inches) of thick paper
  • One sheet of coated paper
  • 16.2 mm (0.64 inches) of post cards
  • Five envelopes
  • 16.2 mm (0.64 inches) of labels
10 sheets of standard paper or one sheet of other paper
Print Media Dimensions
  • Width - 76.2 mm (3.00 inches) to 215.9 mm (8.50 inches)
  • Length - 127.0 mm (5.00 inches) to 355.6 mm (14.00 inches)

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March 27th, 2018 11:00

Printing labels had worked fine.  The problem with toner not sticking to the label sheets just started.

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