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665
January 25th, 2019 04:00
B3460dn, toner does not fit M11XH
Official Dell toner M11XH does not want to be properly seated in the printer. The right side is facing resistance. It will lock into the image unit nicely outside of the printer - but the two cannot be installed into the printer that way. I read a similar post for a different model printer - but the suggested solution - a link to toner replacement instructions - was only good for a chuckle.
Is this toner defective? Should I stick with easy fitting off-brand generics?
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MRSMOT
2 Posts
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January 28th, 2019 07:00
I tried a few things but to no avail. The toner just does not latch in properly. My work around was to dump the toner into the generic unit I had and swap out the little counter chip. Generic unit is working fine.
I will avoid Dell branded toner in the future -- too risky. Great printer though.