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June 11th, 2014 16:00

B1160W with Inspiron 3531

I cannot get the B1160W printer driver to install on my new Inspiron 3531 Windows 8.1 64-bit. I tried downloading the driver from dell support but it still did not work. It goes through all the setup then comes up with a message saying the driver is not available and to contact the manufacturer. Weird part is it continues and then says it installed correctly. However, it obviously does not and will not print a test page. Thanks in advance for any ideas.

August 24th, 2014 10:00

I completely uninstalled MacAfee and activated Windows Defender and it started working. I have a feeling it was a firewall issue. Hope this helps.

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August 24th, 2014 06:00

I get the same behaviour from my ASUS running windows 8

cannot find a place to ask Dell support?

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