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J

1767

November 10th, 2018 18:00

1720, suddenly, no power

Hello Everyone,

I have had this printer for some time and I suppose its possible the printer has just given up on me, however...

I used this printer the other day, 2 or 3 days ago, and it printed fine. No problems whatsoever.

Today I tried to printer something and the nothing happened.

In Settings > Printer & Scanners the printer is listed as offline.

When I look at the printer there are no lights lit up at all, nothing.

Its as if there is no power getting to the printer.

What I have tried:

  • Double check that the power cord was indeed plugged in, both to a power outlet and the printer.
  • Checked the printer cable, made sure it was plugged in, both to the CPU and the printer.
  • Flipped the power switch, on the back of the printer, off and on.
  • Changed out the power cable, its just a standard computer power cable, there's nothing special about it.

As I mentioned, its as if the printer were turned off or unplugged, but its not. What have I missed? What can I check to determine if this is fixable or if I need to replace the printer.

Any help will be appreciated.

Thank you in advance,

Jim

2 Posts

November 12th, 2018 17:00

Dang...

I was really hoping someone would have a new idea.

Guess I've already tried everything??

1 Message

January 21st, 2019 18:00

Hi Jim,

I just experienced the same exact problem today.  The printer is completely dead.  Did you repair your's and if so what did you replace?

Thanks

Dave

 

1 Message

November 12th, 2020 11:00

Same thing on my 1720 Laser printer. Printed pages just fine yesterday, and when I try to power on, it clicks, all LEDs light up for a quarter-second, then clicks off. Dead, non-responsive. Anyone else have and fix this issue? I like this little printer! -Russell

20 Posts

June 16th, 2021 15:00

Same thing on mine today. Printed yesterday. This morning it's as though the power cable's disconnected (but it's not).

GaryK

1 Message

August 8th, 2021 11:00

Same problem with my 1720 that is over 10 years old.  I turned it off last night, which I never do, and tried to turn it back on this morning.  Slight click, all the lights flash for a moment, then nothing.  I switched power cords and used a known good wall outlet.  Nothing.  I'm afraid all these had a life expectancy and we're reached it.

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