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513
August 8th, 2019 05:00
1355cnw multifunction printer error 16-791
I'm getting error 16-791 when attempting to scan, along with message "USB memory was removed. Job failure"
I've tried three different USB memory sticks, all with the same result. The stick remains in place when the "memory was removed" message is displayed.
All other printer functions work correctly.
I can't find any reference to this error online. Does anybody have any suggestions?
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dgmoore
5 Posts
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August 12th, 2019 04:00
I found that the Scan to Application function works. My only complaint with this is that this feature does not prompt for another page after a scan, so a multipage document gets scanned to a separate file for each page. Since this works, I'm guessing there is a problem with my USB port or related circuitry, not too shocking in a printer this old.