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July 21st, 2012 16:00

1130n Laser Printer always in "pause" mode

My Dell 1130n Laser Printer is connected to my network via a Netgear router. My primary machine is a Studio XPS 8000 running Win 7 64-bit. When I choose to print anything, nothing happens. So, I go to control panel ==> view devices and printers ==> and double click the icon for the 1130n, I see that the printer is currently in "paused" mode. I click to uncheck pause mode and the printer prints the page. It immediately goes back to "paused" mode, and if I choose to print something else, I must again uncheck pause mode to execute the print job. I have searched and cannot find any solution to this. Hope someone here has encountered this before and has a solution. Thanks, in advance.

July 27th, 2012 15:00

Hi,

Welcome to the Community.

Please follow the mentioned steps in order to resolve the issue:

  • Go to control panelàDevices and Printers.
  • Right click on the printer and go to printer properties and click on configure option. Make sure SNMP service is not checked.
  • Click on apply and try to print ,in case you are still facing issues uninstall the drivers from control panelàAdd and remove programs and reinstall the drivers from below mentioned link:

http://tinyurl.com/bvfmcz4

Kindly get back if there are any further queries. Glad to help.

Thanks & Regards,

Dell_Jaspreet_k

Dell Social Media Responder

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117 Posts

July 26th, 2012 08:00

The first thing I would try is opening the printer properties and going to the ports tab. Are you using a standard TCP IP port? If so then hit configure port and make sure SNMP is turned off. Something on your network might be giving a false signal to your computer that the printer has paused. If that does nothing then I would try deleting that specific print queue and re-adding it.

2 Posts

July 28th, 2012 00:00

That fixed it! Thanks so much!

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