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11 Posts
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1030
August 15th, 2022 13:00
1130 printer constantly gives a "Paper Jam Error" message
My Dell 1130 laser printer all of a sudden throws a paper jam error message, even though there is no visible paper jam. It is definitely a printer problem because I printed a test page by holding down the cancel button for 3 seconds, which tells me that it is not a computer, software or driver problem. Here is exactly what happens. I print either from tray or manual feed and the page gets stuck 1/3 into the feed. Then the paper jam error comes on the screen. Now I turn off the printer and turn it on again and it finishes printing the page. Then 2 more pages follow which are blank and feed all the way through without interruption. Upon further investigation it looks like the paper always gets stuck just about at the toner roller.
ueww40
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11 Posts
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August 18th, 2022 16:00
I may want to add that the first page always stops at the same identical spot and the two pages that follow which are blank will go thru without stopping. I am surprised how poor the responses and forum activity is here given that we are talking Dell. There must be a million 1130s out there and someone at least at Dell must know what this problem is. Is anybody at Dell monitoring this forum? I mean it can only be one of two things, a hardware problem or a firmware problem. Most likely not a hardware problem then why do the 2 pages that follow feed fine, even though they shouldn't print at all. It should only print the printer generated self-test page. Otherwise maybe the firmware got scrambled and plays tricks. This is the weirdest thing I have seen ever and I am a techie. Come on, anybody, let's hear from you.
ueww40
1 Rookie
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11 Posts
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August 21st, 2022 08:00
This forum is so disconnected from reality, it probably is the worst I have ever seen. Everything is automated and therefore irrelevant and does not address the topic. You are more interested in kudos and badges and other feel good nonsense and not one live person has yet to read my post and provide a useful answer. And YES, but no thanks to any of you, I figured it out myself and solved my problem.
John harper
2 Intern
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346 Posts
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August 29th, 2022 00:00
Regards,
James
Mindcore
1 Message
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January 28th, 2024 00:56
Mine does the exact same thing.
It started for me after my wife dwcided to print 100+ pages in a row.
I almost feel its a software issue now.
Anyways, old post, but I feel your oain. Wish there was a solution.