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17 Posts

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May 7th, 2025 17:28

Windows 11- PC Health Check Good - msg - This PC can't be upgraded to this version of Windows - for PRECISION 3560 (new 2021)

Dell PRECISION 3560 (new 2021)

 

For months I have been pestered to upgrade to windows 11 and I am now ready. But I notice there is no longer a prompt in the Windows Update settings.

- So I tried the Windows 11 Installation Assistant at https://www.microsoft.com/en-us/software-download/windows11

Which ran for some time but eventually I got the message:

"This PC can't be upgraded to this version of Windows. Your PC isn't supported yet on this version of Windows. Windows Update will automatically offer you this version of Windows once the issue has been resolved".

With no indication of what the problem was.

 

Device                     Dell PRECISION 3560 (new 2021)

                    Windows 10 Pro, 64-bit

Processor       11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz   1.80 GHz

Installed RAM 32.0 GB (31.7 GB usable)

Storage         932 GB SSD NVMe Samsung SSD 980 PRO 1TB

Graphics Card NVIDIA T500 (2 GB), Intel(R) Iris(R) Xe Graphics (128 MB)

System Type  64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

 

The only change I have made is to replace the SSD card with 1GB SSD.

 

SO, has anyone any idea if these kind of problems will be fixed before the October deadline or even what the problems are!

10 Elder

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28.6K Posts

May 7th, 2025 17:57

What version of Windows 11 are you trying to install?  The hardware in this system is fully Windows 11 compliant.

You must have the system in UEFI mode (no legacy boot) and with a drive in GPT format, and secure boot must be turned ON.

1 Rookie

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17 Posts

May 7th, 2025 20:12

Thanks for those thoughts.

 

Just the version that came with the download as I mentioned, are there others? the file name was

Windows11InstallationAssistant.exe

Details:

File description         WindowsInstallationAssistant

File version    14 19041 5003

Product name Windows Installation Assistant

Product version        14190415003

Copyright      Copyright© Microsoft Corporation All rights re.

Size    396 MB

Date modified 2025 05-06 20 43

Language      English (United States)

Original filename      WindowsInstallationAssistant exe

 

==== PC health check shows:

This PC supports Secure Boot.

TPM 2.0 enabled on this PC. TPM: TPM 2.0

 

 

==== The BIOS show (see attached)

- NOTE: Legacy Boot mode is not supported on this platform

(should the UEFI RST etc come before the Windows Boot Manager?)

 

- Secure Boot = ON

 

==== drive def GPT

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