WD19TB connection loose

I've seen this topic on another thread from 3 years ago, but no solution.

The thunderbolt connection from my WD19TB to my Dell Precision laptop is very loose. The slightest movement of the laptop or any movement of the cable causes the doc to disconnect. If I'm on a call, my USB speakerphone disconnects - it's a huge pain.

It's only around 3 months old. Any solution to this?