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November 12th, 2023 16:14
WD19DCS Standalone driver file or setup
I have an HP laptop without USB-C, but got an HDMI to USB-C adapter which enables data/video to go through USB-C.
The dock is recognized by the laptop as a Dell Dock, but the driver is a generic USB hub.
I tried updating the driver automatically and also downloaded the packaged in the downloads page; the package includes BIOS, I'm guessing that's why it doesn't run in an HP machine.
So, I'm thinking that if there's a simple Windows driver file available, I could try a manual update.
I haven't found that driver on the internet, so, I'm checking here. Maybe there's one from when the product just came out.
Thanks for your help.
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ejn63
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November 12th, 2023 17:09
The first question is whether or not the adapter allows a monitor to function directly (without the docking station). If it does not, neither will the docking station take a video input from the system through the USB-C port.
Julio Bro
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November 12th, 2023 17:37
@ejn63 the adapter is made primarily for USB-C display connection, it seems that's why the laptop recognized a Dell Dock.
In fact, I am able to use all the other USB connections, just like a hub.
The only thing not provided is video to the connected monitors. I'm guessing the driver will enable the feature.