Various Precision Models seeing Dock as USB Hub

I've been looking High and low for an answer. We have an offsite remote work hub at another client's office and members from our firm go there and use their workstation. It consists of a WD19S, 2 monitors, a keyboard, and a mouse. There is also a LAN connection going into the dock. However, a few of my users will go to the site, and plug in their PC and The Dock seems to be acting as a USB hub rather than a dock.  Display settings will show the monitors, but they will be greyed out and you can not extend to them. The PC will stay connected to Wi-Fi; however the keyboard and mouse will work without issue. 

I have tried updating all drivers on the PC, The firmware for the dock. Reset BIOS back to Factory Defaults, Adjusting Screen resolutions, unplugging the dock from the wall and PC while holding the button on the dock. You name it I have tried it. I have even had the user move to another workstation and the problem then follows the PC. 

The one thing i can do is push the Project button on the PC keyboard and swap it to monitor 2 (one of the external monitors) it will not swap to 3 and will not extend or duplicate. I have also tried installing the Thunderbolt Control Center to see if it needs to be white listed, but it will not even see the dock as something to whitelist. 

This issue will happen to random users, while some users (My pc included) I can just connect to the dock, and it works.

Just looking for a solution hopefully.