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March 16th, 2025 18:46

‘Unable to connect to this network’ error on my precision 5540 with intel AX200 WiFi card and windows 11 pro

I have recently purchased a 5540 and have had issues connecting to some WiFi networks. I had managed to connect to my home WiFi and airport WiFi fine however now that I am travelling I am getting the error ‘unable to connect to this network’. This has happened a few times on networks which work fine on other devices. So far I have tried the following: 

installed all updates and updated drivers 

Rolled back the network card driver to previous versions 

disabled/uninstalled the driver and reinstalled 

changed a few other network/bandwidth settings


the laptop works fine now when I hotspot it from my phone so I’m assuming the issue on exists for a specific type of WiFi connection?

I have looked at every possible forum and video online and still cannot seem to solve the issue, please help ! :) 

many thanks in advance !

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476 Posts

March 16th, 2025 19:08

Try a fresh install of windows 

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