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September 22nd, 2025 15:12
Touchpad non-responsive
Over the last few weeks I noticed that the touchpad on my Precision 3580 was getting quite jittery. IN the last few days it's become non-responsive or it will suddenly move the cursor across the screen and it now of no use at all.
I've checed drivers and run every possible update so I'm a little lost what to do next.
Jim
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DELL-Jesse L
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September 23rd, 2025 06:31
Click here and here for troubleshooting and resolving touchpad issues.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
cgonzalez2
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September 24th, 2025 17:19
One thing we did recently for a Dell Pro 14 with touchpad issues was reseating all of the cables connected to the touchpad. You should have access to them by removing the battery. You could also try a light touch of contact cleaner on the connectors too if you notice a lot of dust in there. Not a guaranteed fix but easy enough to do.